Upon arrival, you must present the original document proving the identity on the territory of the Russian Federation. When staying with a child, a birth certificate or a notarized power of attorney for persons under 18 years of age must be presented. Please note that a foreign passport of a citizen of the Russian Federation is valid only outside the country if it does not contain a mark on your permanent residence abroad. Guests arriving from other countries are required to present a foreign passport.

Dear Guest! You can always leave your luggage for up to 12 hours in the luggage compartment free of charge. To use the service, you need to contact the reception. If you want to leave your luggage for a longer period, you can book a storage box for a longer period at the reception desk or at the office of the Management Company.

Dear Guest! The aparthotel provides temporary registration at the place of stay for Guests for the entire period of stay. In addition, the apart-hotel is obliged to register at the place of stay of all foreign Guests.

Dear Guest! Children can stay at the apart-hotel only if they are accompanied by their parents or legal guardians, or accompanying persons who have an original notarized power of attorney signed by parents or legal guardians who have the right to represent the interests of the child. Independent accommodation of minors is possible if there is an original notarized Consent from parents or guardians for independent accommodation of a minor in an apart-hotel.

Dear Guest! Free high-speed Wi FI is available. When renting an apartment for a long time, you can always order an additional increase in signal transmission speed.

Dear Guest! It is possible to park a car. Underground and surface parking is available on the territory of the hotel. If you need to rent a parking space, you can contact the reception desk. For long-term stays, parking rentals are discounted.

Dear Guest! The apart-hotel is open 24/7. You can always order a transfer service through the Guest's mobile application or by calling the reception. To order a group transfer, you need to contact the corporate department at least 48 hours in advance and pay for the service.

Dear Guest! At the moment, you can order a laundry service directly in the apartment. It is enough to fill out the form and put the laundry in the laundry bag. Your clothes will be washed and dried in 24 hours. Guests at the aparthotel can use the modern laundry facilities 24 hours a day. All detergents for washing, a basket, drying cabinets are at your disposal. As soon as your wash is finished, you will receive a notification on your phone when the wash is completed. While your clothes are being washed or dried, you can relax in the gaming area or have a coffee.

Dear Guest! Yes. When booking, please indicate which type of accommodation you need: TWIN or KING. All categories of apartments offer both accommodation options.

Dear Guest! We provide guests with extra beds, including baby cots with a set of bed linen. Baby cots and bed linen for children under 3 years old are provided free of charge for short-term apartment rentals. An extra bed and a set of bed linen are available at an additional cost. When booking an apartment, you must provide information about the provision of an extra bed.

Dear Guest! There is no currency exchange office on site, but there are bank branches within walking distance where you can make a currency transaction.

Dear Guest! The SUPERIOR and STANDARD apartments can comfortably accommodate 2 people. A family of 3 can comfortably stay in FAMILY category apartments.

Dear Guest! The apartment can be rented for a short period - from 1 day to 30 days, for an average period of 1 month to 3 months, long-term accommodation is from 3 to 11 months. At the end of the lease period, you can always extend your lease agreement or issue a new one at the office of the Management Company.

Dear Guest! You can sign up for a preview of the apartment by phone or through the form on the website. Your personal manager will select for you apartments that meet your needs. The site also presents a 3D tour of the apartments, which reliably shows the whole functionality of the apartment and the functionality of public spaces. You can choose and book a suitable apartment online.

Dear Guest! Check-in and check-out times are clearly regulated for both long-term and short-term rentals. Check-in time to the apartment is 14:00, check-out time is 12:00. Early check-in and late check-out services are charged separately. Services are subject to availability of apartments available for check-in.

Dear Guest! Check-in and check-out times are clearly regulated for both long-term and short-term rentals. Check-in time to the apartment is 14:00, check-out time is 12:00. Early check-in and late check-out services are charged separately. Services are subject to availability of apartments available for check-in.

Dear Guest! The apartment rental price includes a fully equipped apartment with bed linen, kitchenware and cooking things. The rental price also includes an iron, hair dryer, clothes dryer. The apartment is cleaned every 3 days with a change of bed linen and towels. When renting an apartment, the Guest can use the services of the reception desk and security 24/7; the Best Western Rewards loyalty program and special offers from Best Western Zoom Hotel partners. The apartment includes a fully equipped apartment with bed linen, kitchenware and cooking things. The rental price also includes an iron, hair dryer, clothes dryer. The apartment is cleaned every 3 days with a change of bed linen and towels. When renting an apartment, the Guest can use the services of the reception desk and security 24/7; the Best Western Rewards loyalty program and special offers from Best Western Zoom Hotel partners.

Dear Guest! The Best Western Rewards loyalty program is available for frequent guests. The international loyalty program uses a cumulative bonus system, which can be used to get additional free nights, choose an upgraded room category or get a free early check-in or late check-out service.

Dear Guest! On the ground floor there is a restaurant that offers a buffet breakfast with American and European cuisine. The cost of breakfast may be included in the rental price of the apartment. When booking an apartment, you can always pay for breakfast for the entire stay.

Upon arrival, you must present the original document proving the identity on the territory of the Russian Federation. When staying with a child, a birth certificate or a notarized power of attorney for persons under 18 years of age must be presented. Please note that a foreign passport of a citizen of the Russian Federation is valid only outside the country if it does not contain a mark on your permanent residence abroad. Guests arriving from other countries are required to present a foreign passport.

Dear Guest! You can always leave your luggage for up to 12 hours in the luggage compartment free of charge. To use the service, you need to contact the reception. If you want to leave your luggage for a longer period, you can book a storage box for a longer period at the reception desk or at the office of the Management Company.

Dear Guest! The aparthotel provides temporary registration at the place of stay for Guests for the entire period of stay. In addition, the apart-hotel is obliged to register at the place of stay of all foreign Guests.

Dear Guest! Children can stay at the apart-hotel only if they are accompanied by their parents or legal guardians, or accompanying persons who have an original notarized power of attorney signed by parents or legal guardians who have the right to represent the interests of the child. Independent accommodation of minors is possible if there is an original notarized Consent from parents or guardians for independent accommodation of a minor in an apart-hotel.

Dear Guest! Free high-speed Wi FI is available. When renting an apartment for a long time, you can always order an additional increase in signal transmission speed.

Dear Guest! The apart-hotel is open 24/7. You can always order a transfer service through the Guest's mobile application or by calling the reception. To order a group transfer, you need to contact the corporate department at least 48 hours in advance and pay for the service.

Dear Guest! At the moment, you can order a laundry service directly in the apartment. It is enough to fill out the form and put the laundry in the laundry bag. Your clothes will be washed and dried in 24 hours. Guests at the aparthotel can use the modern laundry facilities 24 hours a day. All detergents for washing, a basket, drying cabinets are at your disposal. As soon as your wash is finished, you will receive a notification on your phone when the wash is completed. While your clothes are being washed or dried, you can relax in the gaming area or have a coffee.

Dear Guest! Yes. When booking, please indicate which type of accommodation you need: TWIN or KING. All categories of apartments offer both accommodation options.

Dear Guest! We provide guests with extra beds, including baby cots with a set of bed linen. Baby cots and bed linen for children under 3 years old are provided free of charge for short-term apartment rentals. An extra bed and a set of bed linen are available at an additional cost. When booking an apartment, you must provide information about the provision of an extra bed.

Dear Guest! There is no currency exchange office on site, but there are bank branches within walking distance where you can make a currency transaction.

Dear Guest! The SUPERIOR and STANDARD apartments can comfortably accommodate 2 people. A family of 3 can comfortably stay in FAMILY category apartments.

Dear Guest! The apartment can be rented for a short period - from 1 day to 30 days, for an average period of 1 month to 3 months, long-term accommodation is from 3 to 11 months. At the end of the lease period, you can always extend your lease agreement or issue a new one at the office of the Management Company.

Dear Guest! You can sign up for a preview of the apartment by phone or through the form on the website. Your personal manager will select for you apartments that meet your needs. The site also presents a 3D tour of the apartments, which reliably shows the whole functionality of the apartment and the functionality of public spaces. You can choose and book a suitable apartment online.

Dear Guest! Check-in and check-out times are clearly regulated for both long-term and short-term rentals. Check-in time to the apartment is 14:00, check-out time is 12:00. Early check-in and late check-out services are charged separately. Services are subject to availability of apartments available for check-in.

Dear Guest! Check-in and check-out times are clearly regulated for both long-term and short-term rentals. Check-in time to the apartment is 14:00, check-out time is 12:00. Early check-in and late check-out services are charged separately. Services are subject to availability of apartments available for check-in.

We are happy to see furry guests. When booking an apartment, you must indicate that that accommodation with a pet is needed.

The cost of living for a pet is 500 rubles per day. 

When placing pets, a security payment is also required by authorizing funds on a bank card. Upon departure, frozen funds are not returned within 10 working days. Upon departure, payment for general cleaning of the apartment after the pet is required.

Dear Guest! The Best Western Rewards loyalty program is available for frequent guests. The international loyalty program uses a cumulative bonus system, which can be used to get additional free nights, choose an upgraded room category or get a free early check-in or late check-out service.

Dear Guest! On the ground floor there is a restaurant that offers a buffet breakfast with American and European cuisine. The cost of breakfast may be included in the rental price of the apartment. When booking an apartment, you can always pay for breakfast for the entire stay.

We offer a wide range of additional services to increase the level of comfort of our Guests. You can order apartment cleaning, house-keeping, rent a parking space, rent a workplace in the co-working area and order an apartment decoration service. To reduce the cost of the most popular services, We offer to purchase packages of additional services. With packages of additional services you will be able to increase the comfort of your stay to the level of hotels with a service of 4 ***

A self-training gym is open 24 hours a day especially for Best Western Zoom Guests. The hall is open only for tenants of the apartments. Guests of the apart-hotel and tenants can visit the gym at any convenient time. Especially for tenants, a mobile application has been developed that will allow you to book a time to visit the fitness room. The number of places in the gym is limited.

Especially for the guests of the apart-hotel there is a 24-hour laundry service. Access to the laundry room is provided for apartment tenants only. While your clothes are being washed, you can relax in the lobby bar or play in the Game Zone. You need to scan the code on the washing machine through the application, and a notification about the end of the wash will come to your phone.

If you have a business meeting or an on-line conference planned, you can always rent a meeting room or workplace in the coworking space. You can also book a meeting room at the reception desk.

You can always order a service, contact the reception or commercial service using the Alice smart speaker. In addition, during your stay, you can use all additional servises of Yandex. Plus.

You can always order a transfer service at the reception 24 / You can also order a transfer service when booking. If you are our regular tenant, you can order a transfer service through the tenant's application.

You can always contact the reception desk to order services for decorating the apartment with flowers or balloons. You can check the cost of the service at the reception desk or through the application.

Yes, sure. When booking an apartment, you can indicate that you need an extra bed for a child under 3 years old. You will be provided with a baby cot and bed linen. This service is paid separately for long-term rentals. Additionally, you can rent a high chair.

In accordance with safety regulations, the storage of foreign objects is prohibited in public places. You can always use the services of a luggage room or left-luggage offices.